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Ticket # 1006
Date: 10/26/2016
Time: 2:36:10 AM

Message
Header:
Change the Default Phrase

Detailed
Description:
How can I change the default phrase of `These commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law prohibited` into a new default phrase which is: ?These items are controlled by the U.S. Government and authorized for export only to the country of ultimate destination for use by the ultimate consignee or end-user(s), herein identified. They may not be resold, transferred, or otherwise disposed of, to any other country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and regulations?
Problem Type: Databases
Version Number: Pro 7.X
Status: Open
Solution: You are using a very old version of Shipping Solutions. We are just releasing version 9.11, and you are on version 7. However, you can still enter the new destination control statement in your phrase database. There is no “default” phrase unless you paid for a customization to create a default. You may be able to get the new phrase to come to the top of the list by naming it something that starts with “A.” Give me a call if you want to discuss further. I tried calling you but the call would not go through. I have also sent two emails, but maybe they are not going through either. Thank you.