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Ticket # 196
Date: 2/10/2005
Time: 9:53:36 AM

Message
Header:
Can't see task buttons

Detailed
Description:
Icons at top of page show page setup only. I cannot get the others to appear, therefore, I cannot copy shipments or print shipments. I have uninstalled and reinstalled and it is still the same. Any assistance is appreciated.
Problem Type: Other
Version Number: Pro 7.X
Status: Closed
Solution: If you resize the Shipping Solutions screen to a smaller size and then close the program, the next time you open Shipping Solutions you might not be able to see the toolbar buttons such as "Create New Shipment", "Copy Shipment", etc.

To fix this problem, open Shipping Solutions and expand the window to fit your entire screen. You can expand the window by clicking on the middle of the three buttons in the far upper-right corner of the screen (the box). Once the program is expanded, close Shipping Solutions.

Now reopen Shipping Solutions. All your toolbar buttons now reappear. Click on the middle button to "Restore Down" the program window to its smaller size. Now place your cursor in the lower-right corner of the Shipping Solutions program window so that a double-sided arrow appears. Hold down your left mouse button and resize the window so that no vertical or horizontal scroll bars appear.

You should be now good to go.