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Ticket # 290
Date: 7/24/2006
Time: 12:33:57 PM

Message
Header:
Upgrading to latest version

Detailed
Description:
In attempting to upgrade our Shipping Solutions to the latest version we have encountered the following error message: 
 
“Shipping Solutions cannot open this file. The file is located outside your intranet or on an untrusted site.  
Shipping Solutions will not open this file due to potential security problem, 
To open the file copy it to your machine or an accessible network location.” 
 
Shipping Solutions now locks us out with this message.  
 
Problem Type: Databases
Version Number: Pro 7.X
Status: Closed
Solution: Here is what you need to do to resolve that error:

1. Navigate to C:\Program Files\SSProfessional (for Win XP) or C:\ProgramData\Intermart\SSProfessional (for Win 7)

2. Right click on AES.mde (sometimes you can only see AES without the .mde).

3. Choose properties.

4. Click the “unblock” box.

5. Click Apply and Close.

Repeat for the following files: Pdfdocs.mde, sscompliance.mde, ssdatatools,mde, ssdocconsolidate.mde, ssprograms.mde.

Then, double click on the documents folder and repeat for the file compliance.htm.

You should now be able to access Shipping Solutions.