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Ticket # 784
Date: 8/28/2009
Time: 3:43:46 PM

Message
Header:
Printing Error - copies

Detailed
Description:
Recently - when requesting multiple copies of SED and NAFTA documents along with Cert of Origin, Packing List, Comm Inv, Shippers Letter of Instruction - every except the SED and NAFTA documents print the requested number - We ask for 3 of each - and SED and NAFTA only print one. So we tried printing the SED and the NAFTA independently of each other and the other documents, asked for 3 copies and only got 1 each again - help?
Problem Type: Printing
Version Number: Pro 7.X & Classic 6.X
Status: Closed
Solution: Generally, when you can't print multiple copies it is because there is not enough memory in the printer. You could try another printer. There is nothing different about the SED or NAFTA that would cause those to print only one at a time.

Call if you have further questions: 651-905-1727.