Call 888-890-7447


Shipping Solutions Help Desk

View Help Desk | Search Help Desk | Open New Help Desk Ticket

Ticket # 81
Date: 9/16/2003
Time: 4:10:36 PM

Contact Information

Shouldn`t the Certified By section of the Nafta be linked to the Exporter information already entered into the system? Why would these two differ from each other? Also, when I print out the Nafta it prints out the Importer information that`s on the main screen under the consignee info but doesn`t do the same for the certified by section. it`s a bit confusing and since it`s not doing the same for both issues it leads me to believe it`s a software problem...? 
Problem Type: Databases
Version Number: Pro 7.X & Classic 6.X
Status: Closed
Solution: The Certified By information is not necessarily the exporter. The NAFTA Certificate of Origin could be certified by the Producer (who is not the exporter) or even by the importer. Because of this, we have maintained the Certified By link on the NAFTA Screen to the Miscellaneous Contacts Database. This means you may need to reenter your company's contact information one time into the Miscellaneous Contacts Database.