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Ticket # 843
Date: 1/30/2012
Time: 2:53:04 PM

Message
Header:
COMMERCIAL INVOICE

Detailed
Description:
I need help printing my total amount of the bottom of the page where it says TOTAL USD, I have a line for product description for $9,154.82 and a second line for other charges $400.00 and I need to have shipping solutions print total USD $9,554.82 and it is not working, please help, thanks.
Problem Type: Databases
Version Number: Pro 7.X & Classic 6.X
Status: Closed
Solution: The total will not print if you have any blanks in the fee boxes on EZ Start. Go to the Commercial Invoice screen on EZ Start. If you have any blanks in the fee boxes, put in a zero. The total should then print on the Commercial Invoice. Thank you.