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Ticket # 871
Date: 6/8/2012
Time: 10:36:31 AM

Inserting Line Breaks in Product Description

We use the integration utility to export data from our ERP in a pipe delimited text file, and import that into SS Professional. One field we import in the detail line is Product Description, which can contain lots of configuration information, such as body fabric, pillow fabric, fringe, etc. How can we insert line breaks in that description, so each configuration component displays/prints on a separate line within the product description field?
Problem Type: Integration Utility
Version Number: Pro 7.X & Classic 6.X
Status: Closed
Solution: Unfortunately, there is not a way to insert line breaks in the product description before importing using the integration utility. The system will read the line breaks as being the end of the record, so your shipments will not import correctly. However, once the shipment is pulled into Shipping Solutions you can insert line breaks by holding down the Ctrl key and then hitting Enter.